Privacy Policy

Memorial Lead Expert is a brand operated by Omnify Digital Ltd (“we”, “us”, or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our website or services.

1. Who We Are

Memorial Lead Expert is a trading name of Omnify Digital Ltd, a UK-based lead generation company that connects individuals with trusted memorial service providers.

2. Information We Collect

We may collect the following information when you visit our site or submit an enquiry form:

Personal Information: Name, email, phone number, postcode, and other information you voluntarily submit.
Technical Information: IP address, browser type, device data, and website usage via cookies and analytics tools.

3. How We Use Your Information

We use your personal information to:

Connect you with memorial companies who can assist with your request
Improve our services and advertising performance
Respond to your queries or send follow-ups related to your enquiry
Ensure the proper functioning and security of our platform

We do not sell your information to unrelated third parties. Your data is only shared with vetted memorial businesses relevant to your enquiry.

4. Data Sharing

Your data may be shared with:

Memorial service providers we work with, so they can contact you regarding your enquiry
Trusted vendors (e.g. CRM, hosting, analytics providers) for service delivery and optimization
Legal authorities, if required for legal compliance or to protect our rights

5. Data Retention

We keep your personal information only as long as necessary for:

Delivering our services
Meeting legal and regulatory obligations
Improving customer experience and lead quality

6. Your Rights

You may:

Access your data
Correct any inaccurate information
Request deletion of your data
Object to marketing communications
Withdraw consent at any time

To exercise these rights, contact us at: [Insert Email]

7. Cookies & Analytics

We use cookies and third-party analytics (e.g. Google Analytics) to track performance and user behavior. You may disable cookies in your browser settings if you prefer.

8. Security Measures

We implement industry-standard safeguards to protect your personal data. While no online system is 100% secure, we strive to maintain robust protection protocols.

9. Changes to This Policy

This policy may be updated periodically. Any changes will be reflected on this page with a revised effective date.

10. Contact Information

If you have any questions or privacy concerns, contact:

Omnify Digital Ltd
Trading as Memorial Lead Expert